NIGHT BELLMAN (GROOM)

In a nutshell:
The Front office and Guest Relations teams at Daios Cove are considered critical for our guests’ experience, as they are the main point of contact for guests, turning their everyday moments into exceptional memories. Both these teams ensure and provide flawless, professional, and high-class guest services throughout our guests’ stay, and provide direction to continuously improve guests and team experience.

Our Night Guest Service Agent (Night Auditor) will:
• Ensure all guests, receive personalized services from arrivals to departures and everything in between.
• Conduct the necessary processes for Night Audit
• Keep accurate financial records and ledgers
• Conduct a flawless check-in and check-out process.
• Provide information about amenities, area and venues and promote services.
• Effectively resolve any guest concern and ensure timely follow-u

Our People & Culture:
• Encourage and build mutual trust, respect, and cooperation among team members.
• Must possess a positive attitude and have the ability to work with people from a diverse background
• Flexible and willing to take the extra step and support the team.
• Open to receiving feedback and maintaining a continuous-learning attitude

Skills and Qualifications to help you succeed:
• This role generally requires a relevant degree in Hotel/Tourism
• Previous similar experience in a luxury hospitality environment is essential.
• Proficiency in English; knowledge of other languages will be considered a plus.
• Excellent problem- resolution skills and ability to quickly work around different solutions, are critical success factors for this role.
• Requires the ability to be flexible and adapt to change

What we offer:
• A very pleasant and long season (approx 7 months)
• Accommodation near the premises of the Resort
• Transportation from/to Accommodation to/from the Hotel
• Car Parking - in case you have your own car
• Free Meals - even on your days off
• Training - both online as well as classroom - for a variety of topics
• A working environment which supports your professional growth
• Use of Hotel premises (as per relevant policy)
• Opportunities to work abroad during the winter, in one of the hotels we exchange talent with (Dubai, Austria, Germany).

Let's chat more about this opportunity!